Ketan Babaria is a senior product manager for PayPal global consumer and merchant services. In this role, he's responsible for overseeing product launches, analyzing market needs and developing business strategies. Ketan is currently focused on leading PayPal's Digital Goods product. Prior to joining PayPal, Ketan was a software engineer for eBay user experience and design. In that role, he led the development of a next-generation user interface, and served as a leader in .NET technology. Ketan started his career with Agilent Technologies as a research and development engineer where he supported scientists through the design and implementation of software for next generation mass spectrometry. Babaria holds a bachelor's degree in engineering from Indian Institute of Technology, a master's degree in systems engineering from University of Maryland and a master's in business administration from the University of California, Berkeley.