-->

Trouble Ahead: Netflix's Bad Quarter Could Turn Into a Bad Year

Article Featured Image

Ever since the news that Netflix would be losing Disney and Marvel content—a move that's well underway—as well as Friends and The Office in the next couple years, analysts have been predicting that the streaming giant is headed for a major loss in subscribers. But yesterday Netflix announced its first major drop in U.S. subscribers—126,000 left in the second quarter—indicating that the exodus may have already begun, indicating that a lack of licensed content isn't really the issue.

The Office and Friends are, according to some reports, the most-watched shows on Netflix, and they're still on the service. Rather, by Netflix's own admission, Q2 was light on tentpole original content. The third season of Stranger Things didn't premiere until Q3, Orange is the New Black's new season is coming later this month, and season three of The Crown is coming later this year.

When Netflix doesn't have to pay the hefty licensing fees for Disney/Marvel, The Office, and Friends, it will have even more to spend on Netflix Originals, and it's going to have to do just that. Original series like Ozark and Dead to Me pulled in Emmy nominations, but nobody is checking daily to find out when the next seasons will premiere, so Netflix is going to have to come up with a lot more original series to fill the void. And let's face it, as big as i is, Netflix has yet to create its Game of Thrones. Netflix has had a few blockbusters, but has yet to create a mega-blockbuster like that.

With Disney+, TimeWarner's HBOMax (which will feature Friends), and NBCUniversal's yet-unnamed streaming service (which will include The Office) in the wings, Netflix has its work cut out for it, and that work needs to happen on two fronts: the blockbusters and the "comfort food" series like Friends and The Office, which are the streaming equivalent of the M*A*S*H reruns that used to run on local affiliates up to three times a day: shows that keep viewers coming back but don't demand too much from them. Unfortunately for Netflix, that kind of content isn’t necessarily something they can create themselves, as it requires familiarity, nostalgia, and many seasons' worth of episodes.

Without it, though, Netflix's days as the undisputed streaming service champion are over.

[This article appears in the July/August 2019 issue of Streaming Media Magazine as "The  End of an Era?"]

Streaming Covers
Free
for qualified subscribers
Subscribe Now Current Issue Past Issues
Related Articles

$21: The Amount Consumers Want to Pay Barely Covers Two Services

Households are reacting to new OTT offerings by tightening their belts and closing their wallets. Is this a boon for ad-supported services or the end of expansion?

Netflix to Grow U.S. Subscribers But Lose Market Share: eMarketer

SVOD leader Netflix had a weak quarter, but the researchers at eMarketer see it bouncing back with strong subscriber numbers for the rest of the year.

Disney Raises the Stakes, and the Competition Should Be Worried

The Disney+/ESPN+/Hulu triple-play offers something for the whole family, and comes at a budget-conscious price. As opening shots go, it's a howitzer.

$21: The Amount Consumers Want to Pay Barely Covers Two Services

Households are reacting to new OTT offerings by tightening their belts and closing their wallets. Is this a boon for ad-supported services or the end of expansion?

Netflix Rules in Global OTT Demand, But its Lead Is Slipping

Parrot Analytics sees cracks in the Netflix armor: It's still the dominant force in digital original video, but competition is slowly taking its market share.

BritBox Launch Will Pile More Pressure on Netflix

The "Best of British" SVOD launches domestically soon with content pulled from rivals including Netflix. But with BBC keeping content on iPlayer for 12 months, will it offer enough to get people to pay?

HBO Max Joins Multi-Billion-Dollar Content Battle

Sky and Netflix also announce moves to double down on original spend for pay TV and direct-to-consumer services

Netflix Subscribers Okay With Ads if They Get a Discount

For something that doesn't exist—and probably never will—the idea of an ad-supported Netflix tier gets a lot of attention.

Netflix Rules in Customer Satisfaction Survey, Followed By Vue

The American Customer Satisfaction Index (ASCI) released its annual telecommunications report today, and Netflix achieved the highest scores of all video streaming services.

Is Netflix Helping or Hurting the Next Generation of Directors?

Selling to Netflix often means a fat paycheck for first-time directors, which makes it easier to shoot a second film. But do their reputations suffer?

Time Warner Buys 10% of Hulu, Will Be Part of Skinny Bundle

Investing in the future of streaming media and pay TV, Time Warner spends $583 million for an equity stake in Hulu in an all-cash transaction.